Current Status


Emergency Hotlines

650-725-5555
844-ALERTSU (844-253-7878)

For Emergency Assistance

Dial 911
(9-911 from campus phones)

Crowdstrike Outage Affecting Windows Computers Worldwide

UIT is aware of a widespread issue causing crashes of Windows systems running CrowdStrike.

Starting at 9:30 p.m. on Thursday, July 18, a faulty update from Crowdstrike (software installed on Windows computers that provides protection against threats, ransomware, and other cyberattacks) led to Windows system crashes worldwide.

Crowdstrike withdrew the update at 10:27 p.m. and many Windows systems should recover on their own as they check in with the Crowdstrike servers. Some systems may be in a state where they crash before they’re able to download the updated content, however.

Please visit the UIT Service Alerts page for updates and instructions on how to recover your system.